Why is my eCoupon not working?

Published 27 May, 2024Updated 29 April, 2025
  1. Have you entered the eCoupon code correctly? 
    Re-enter the code to check if you have made a typing error 
  2. Are the dates on the eCoupon valid? 
    The eCoupons have an expiry date, so please check whether your eCoupons are valid for your order. Your eCoupon must be valid on day of delivery to be applicable. 
  3. Was the eCoupon sent directly to you? 
    Sometimes our eCoupons are restricted and can only be used by the person they are sent to 
  4. Have you tried to use the eCoupon more times than it was possible? 
    Every eCoupon can only be used once. 
  5. Is there a minimum basket limit? 
    Some of our eCoupon codes can only be used when you spend at least a given amount. 
  6. Are you trying to add your eCoupon to another country’s Tesco website? 
    Our eCoupons can only be used in the country where they are issued. 
 

Please note that Tesco may limit the redeemability of eCoupons.